More and more we see the enlightenment of thought leaders pointing to The Emergence of The Relationship Economy.
Doc Searls has said
all along, markets are conversations and conversations beget
transactions. We're approaching the ten year anniversary of The
Cluetrain Manifesto which created the vision of a new economy based on
relationships. With the advent of all this "social stuff" the markets
are awakening to the new reality.
What is The New Reality?
Jack Meyers writes "Today,
even as both large media corporations and emerging entrepreneurial
enterprises are challenged to identify revenue-generating strategies
that can achieve aggressive investor demands, and lip-service is paid
to the demands of changing market conditions, most executives remain
committed to outdated and dangerous mass-media-dependent economic
models. Media companies today - even the largest digital media
companies - are in danger of following the railroad industry model and
becoming Industrial Age mass distribution vehicles rather than Relationship Age™ interactive brand and human connectors"
I have been studying relationships
among media companies, marketers and agencies for three decades. For
most of these years, I've been pointing to the inevitable shift in
relationships away from supply/demand market forces that drive
commoditized pricing pressures. In my 1997 research study, Media 2005:
Connecting to the 21st Century, I wrote: "The challenge for media
companies and for marketers is to understand the new realities of the
television marketplace. Erosion is not simply a matter of shifting
realities. The market is totally and irrevocably altered, with
completely new realities replacing the traditional mass media mentality.
Media
buyers and media sellers are coping with a market of more than 250
Nielsen recognized networks competing for audiences, and every viewer
forming individualized viewing patterns. The challenge is to restructure strategies to complement the restructured market."
Are We In an Era of New Strategies?
Strategic thinking
evolves over time and is heavily influenced by new market developments.
As new market developments emerge strategies have to be reconfigured to
adjust to the new dynamics of the market. In the 70's and 80's the new
strategic influence was quality. In the 90's it was technology. Now the
primary influence is relationships and subsequently the very nature of
strategic thinking has to change in order to see the methods for
seizing opportunities of the new market dynamics.
Applying old
strategies to a new market only creates a disconnect with the market
developing. A disconnect with the emergence of the relationship economy.
What say you?